I have had 1 singular billing group ever since I have been on Sallie Mae to apply my extra payments the way I want… I state in an email sent to them at least once a week to apply anything extra to a specific loan number and there is always extra sent. This last payment the loan number I specify for extra payments did not receive one dime from my monthly payment. …
Upon looking closer it appears they have just decided to remove my loan from my billing group. I swear if somebody told me all the things a company would do prior to this I would be skeptical. They seriously just do whatever the hell they want…. I can’t even believe it …