Incompetent billing people lead to a past due amount of $.26

I put the memo on the check… They still apply the payment wrong.

I send them an email a few times a week telling them how to apply the payments.. They still do it wrong.

So help me god if I get put in the auto dialer again because they can’t read or have a collective IQ of 4 I may just freak out……

I pay about 100$ over my minimum payment every month and they do everything they can to not apply my extra payments to my highest interest loan ( they want to milk it for 30 fricking years…and I only owe $1100 on that loan # @ 13.5 %.)

All I can do now is write government officials and with Sallie Mae’s high campaign contributions how effective do ya think that is going to be?

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