Incompetent billing people lead to a past due amount of $.26

I put the memo on the check… They still apply the payment wrong.

I send them an email a few times a week telling them how to apply the payments.. They still do it wrong.

So help me god if I get put in the auto dialer again because they can’t read or have a collective IQ of 4 I may just freak out……

I pay about 100$ over my minimum payment every month and they do everything they can to not apply my extra payments to my highest interest loan ( they want to milk it for 30 fricking years…and I only owe $1100 on that loan # @ 13.5 %.)

All I can do now is write government officials and with Sallie Mae’s high campaign contributions how effective do ya think that is going to be?

One Response to “Incompetent billing people lead to a past due amount of $.26”

  1. Michael Olsen says:

    You are correct. Somehting is going on here. Do you know if there are any lawsuits pending against Sallie Mae?

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